Even the users can also play HBO MAX contents on their existing service providers like AT&T HBO, YouTube TV, Verizon, Apple TV, and more. While the users can also add an HBO MAX add-on pack on Hulu or YouTube very easily at an additional subscription pack. So, without further ado, let’s get into it.
How to Fix HBO MAX not working issue (Error troubleshooting)
1. Add HBO MAX Add-on
As we’ve already mentioned above that you will need to subscribe to HBO MAX at $14.99/month. Once purchased, you can include the add-on pack on any of your existing provider or TV services.
2. Use HBO MAX Website or App
Either you can use the HBO MAX official website for streaming contents or you can install the mobile app on your Android or iOS.
3. Use Proper Account Details
Using a correct account credential is very necessary to be able to control or manage or stream your favorite content on HBO MAX. There is plenty of provider support that is also available for the existing users in order to include the HBO MAX add-on pack and then you’re good to go.
4. HBO MAX Region Restriction
HBO MAX service is only available in the USA right now. So, any other people from other regions may not be able to access the website features or services directly. All you need to do is to use a VPN service either on your mobile or web browser (extension) in order to easily access the service and contents. You can get a full guide on How to Use HBO MAX outside the USA.
5. Force Close HBO MAX app
Whenever a mobile app lags or stutters or even can’t perform well, we should always force close the mobile app at first without a second thought. It clears the temporary glitch or any background running processes that may cause issues to your app.
Just head over to the device Settings menu -> Search for the HBO MAX app. Tap on it and choose ‘Force Close’ or ‘Force Stop’ option. Once done, restart your mobile and try launching the HBO MAX app again.
6. Log Out and Sign In to HBO MAX
Some times logging out and signing back into the account might fix the temporary glitch or connectivity or even account related issues.
Open the HBO MAX app on your phone. Head over to the Settings option -> Tap on Manage Devices. Tap on the close (X) button. Reboot your handset. Launch the HBO MAX app again and sign back into your account.
7. Sign Out Of All Devices
We’ve already shared a full-depth easy to use guide on steps to sign out of all the devices in the HBO MAX account.
8. Clear Cache and Data of HBO MAX app
Open the device Settings menu -> Go to Apps. Search for the HBO MAX app and tap on it to open. Tap on Storage -> Select Clear Cache. Once the cache is cleared, tap on Clear Data. Once done, restart your phone and launch the HBO MAX app again.
Additionally, you can also check your internet connection whether it’s working well or not. If you’re using the HBO MAX app on your handset then check for the Wi-Fi/mobile data or the web client users can check for Wi-Fi/ethernet connection. Keep visiting the blog for more info.
